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About Us - Rainbow International

Rainbow International is a nationwide network of franchises and part of the Dwyer Group, a Texas-based, worldwide franchise organisation.

In the UK, Rainbow International is owned and operated under licence to the Dwyer Group by ISS UK, a division of the ISS Group.

The ISS Group is the world’s leading provider of facility services. ISS has unrivalled coverage of the UK’s domestic and commercial restoration sectors. Internationally, the ISS Group is pushing service development and innovation in the damage restoration industry, and services domestic and corporate customers in many countries.

Rainbow International have been operating in the UK since 1987, and from humble beginnings has developed into the premium supplier of Restoration and Specialist Cleaning Services in the UK.

Today, over 70 branches cover the entire country, ensuring our service and commitment to our customer base meets our own aspirations of quality, reliability, delivering an effective and cost efficient service, anywhere in the UK, 24 hours a day, 7 days a week.

Rainbow International is committed to helping insurance companies,loss adjusters & brokers, reduce the cost of claims and retain their customers. Additionally, they aspire to provide the very highest levels of specialist cleaning services to a wide range of commercial and public service organisations.

Through the use of proven systems and the latest technology, we deliver a highly responsive and cost-effective service. Our innovative approach and on-going investment strategy ensure that we continue to enhance our service package and remain at the forefront of continuous improvement within the damage restoration and specialist cleaning marketplace. We invest in the on-going development of our people, our cleaning and restoration techniques, products, equipment and business systems. In addition, the high-technology approach of the ISS Group means that we can access the very latest in IT solutions and restoration techniques.

A Part of the ISS Group

ISSfront-bg-cleaning
ISS has come a long way since they were founded in Denmark in 1901. Since then they have grown, both in their reach and in the scope of what they can offer. ISS now provide the full house of facility services – Building Services; Cleaning; Catering; Office Support; Security and Facilities Management –  across the UK and around the world.
 
Today they are one of the world’s largest facility services providers, employing over 40,000 people in the UK alone, and almost 500,000 globally, providing a fully-integrated managed service with professional operatives across all fields of expertise in more than 50 countries
 
Most importantly, they are making life easier for their customers – taking care of the everyday elements that build a successful business, delivering consistently high levels of service and freeing their clients to focus on what matters to them.
 

Accreditations & Memberships

Rainbow International places great emphasis on running our business ethically and promoting the very highest standards of customer service.  We also believe in ensuring our staff have access to the latest industry bodies training facilities, and has membership and accreditations with the following organisations.

NCCA
IPAF
BDMA
BIFM
cqms-safety-med
AEME
Safe-Contractor
bfa
BPCA

H&S and Environmental Policy

Rainbow International Health & Safety Statement of Intent,
in accordance with the Health & Safety at Work Act 1974

Rainbow International as part of the ISS Group recognizes and accepts it’s duty to comply with all Health & Safety legislation applicable to the Organisations business activities. In addition to meeting our legal responsibilities we are committed, in a cost effective manner, to continuous improvement of our Health & Safety performance and to embrace it as an integral part of our overall business performance. Progress will be monitored through annual management review, pay particular attention to:

  1. The establishment, maintenance & documenting of procedures for hazard identification, assessment of risk, and implementation & regular review of necessary control measures.
  2. Provision and maintenance of plant, equipment, and materials, that are safe to our employees or others who may be affected by our business activities.
  3. Arrangements for ensuring health and safety in connection with the use, handling, storage and transportation of all materials and substances.
  4. Provision of such information, instruction, training and supervision as is necessary to ensure employees are competent to carry out their duties and responsibilities.
  5. Maintenance of any place of work (including client’s premises) in a condition that is safe so far as is reasonably practicable.
  6. Regular consultation with employees on matters relating to their health or safety at work.
  7. The integration of the Organisation’s Occupational Health & Safety Management System within their individual companies overall management systems, giving it equal status.
  8. Provision of appropriate health assessment and surveillance of employees as required.
  9. Provision of adequate and appropriate resources to implement and maintain this policy.
  10. Setting, implementing, reviewing and internal publishing of annual company Health & Safety plans and objectives
  11. The establishment of monitoring procedures & periodic audits of compliance to the Health & Safety policy with their business.

The Organisation places the management of Occupational Health & Safety as a prime responsibility of line management from first line supervisory level to Managing Director.

Disciplinary action which could lead to dismissal may be taken against any employee, who violates the Organisation’s safety procedures.

All employees have a responsibility for their own safety and that of other persons who may be affected by their work activities.

This policy will be kept up to date, particularly as the business changes in nature and size. To ensure this, the policy and the way in which it has operated will be reviewed at least every year.

This statement of policy and responsibilities, having been adopted by the UK Group, will be issued to all employees, and be displayed on company notice boards.

Signature Trading as Rainbow International
Position Managing Director
Date 15th April 2015

Information concerning health, safety and welfare along with this Statement of Intent is contained within the employee safety handbook.

Environmental Policy Statement

Commitment

 Rainbow International, as a restoration company is committed to achieving the highest standards of environmental performance and recognises its corporate responsibility to the environment. Rainbow acknowledges that its operations have a direct and indirect environmental impact and aims to minimise that impact and operate in an environmentally responsible manner.

Scope

This statement applies to all premises and activities within the control of Rainbow International’s head office and franchise network, and Rainbow will develop, implement and continuously review our environmental management system consistent with local operating conditions and legislation.

General Policy

This statement reflects Rainbow International’s intention to provide and maintain an environmentally sustainable management system.

Although the standards established by national legislation will apply as a minimum, Rainbow will always strive to achieve best practice in the local context of each area in which we operate.

Statement of principles

Rainbow will, so far as is reasonably practicable:

  1. Ensure environmental risks are properly identified, prioritised and managed in an appropriate and timely way.
  2. Establish sound environmental management policies and promote best practice.
  3. Manage its operations in ways that are environmentally sustainable and economically feasible, by making efficient and environmentally responsible use of energy and water and exploiting opportunities to maximise efficiency.
  4. Minimise environmental impact and reduce or, where practicable, prevent pollution.
  5. Minimise waste production by reduced consumption and develop effective waste management and recycling procedures.
  6. Collaborate with key suppliers to promote environmentally responsible procurement of goods and services.
  7. Monitor actively results and audit policies and practices to ensure Rainbow meets its policy goals.
  8. Develop an HR policy to raise and maintain awareness amongst staff and promote individual good practice and encourage team participation.
  9. Recognise the legitimate interest that all its stakeholders, including customers, shareholders and employees have in its environmental performance and communicate openly with Rainbow International’s HO & franchised network and to the outside community.

It is the duty of all employees to conform to the environmental policy.

The management of Rainbow International gives their full support to the implementation of these principles.

Signature Managing Director: P M Else
Nominated Environmental Manager: S Field
Date 1st June 2015

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Flood water damages the structure of a building. Get restoration services immediately by #RainbowInternational, call 01322 662277. Visit www.rainbowinternational.co.uk. ... See MoreSee Less

Whether you need a one-off deep clean or regular cleaning throughout the year, #RainbowInternational can help you. Call #RainbowInternational 01322 662277. Visit www.rainbowinternational.co.uk. ... See MoreSee Less

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Quotation Form

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24/7 Emergency Cover

Call us at 01322 662277 or 01322 515961

Our services are delivered 24 hours a day through a national network of over 70 branches strategically located across the country, providing a local service efficiently, reliably and cost effectively.  We can be on-site in an emergency situation within 2 hours anywhere in the country, commencing work, minimizing the risk of secondary damage and returning homeowners lives and commercial businesses back to normal with the minimal disruption and downtime.

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